✅
Be Honest and Accurate
Ensure listings are truthful and reflect the real condition, availability, and expectations of the item or service.
Community Guidelines
🤝 Community Guidelines
Rentra is built on trust, respect, and shared responsibility. These principles keep the community safe and welcoming.
💬
Treat Others with Respect
Communicate clearly and professionally. Disrespect, discrimination, or harassment is not tolerated.
📦
Care for What’s Not Yours
Whether you’re renting or listing, handle items with the same care you’d expect from others.
📅
Honor Agreements
Show up on time, follow the agreed schedule, and communicate promptly if anything changes.
🚨
Report Misconduct
Report behavior that violates these guidelines. Our team reviews reports and takes appropriate action.
🌍
No Discrimination or Hate Speech
Rentra is inclusive. Discrimination based on identity or background is strictly prohibited.
📸
Provide Clear, Recent Photos
Upload accurate, up‑to‑date images that reflect the current condition of your item.
⏱️
Respond Promptly
Reply to messages and booking requests in a timely manner to keep things moving smoothly.
📝
Keep Terms in Writing
Confirm key details (pickup, return, usage limits) via in‑app messages to avoid misunderstandings.
🛠️
Maintain and Prepare Items
Ensure items are safe, functional, charged/fuelled where relevant, and ready before handover.
🔒
Respect Privacy & Data
Do not share another user’s personal information or conversations outside the app without consent.
🚫
No Spam or Unrelated Promotion
Use Rentra for genuine rentals only. Unauthorised advertising or solicitation is not allowed.
Violations may result in warnings, temporary suspensions, or permanent account bans. By using Rentra, you agree to uphold the integrity of the community and contribute to a respectful, reliable, and safe environment for all.
See something that doesn’t align with these guidelines?