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User Agreement

Effective date: April 29, 2025Generated: August 20, 2025

Please read this Agreement carefully. By using Rentra, you agree to the terms below.

1. Eligibility

You must be at least 18 and have legal capacity to enter binding agreements. By registering, you represent that you meet this requirement.

2. Nature of the Platform

Rentra provides a peer-to-peer rental platform. We do not own, control, or guarantee listings, nor act as a rental agent, broker, or insurer. All transactions are solely between users.

3. User Responsibilities

  • You are responsible for the accuracy and legality of any listings, messages, or content you submit.
  • Only post items you have the right to rent; information must be truthful and not misleading.
  • Illegal, stolen, hazardous, or prohibited items may not be listed.

4. Search, Bookings & Transactions

Users browse listings and communicate directly to arrange rentals. Rentra does not guarantee the accuracy, availability, or suitability of any listing.

5. Fees and Payments

Rentra may charge service or processing fees, disclosed at the time of use. Payments are processed via secure third-party providers (e.g., Stripe). Rentra does not store payment details.

6. Risk Acknowledgment

  • Peer-to-peer rentals involve inherent risks.
  • Rentra is not liable for damage, theft, injury, or loss arising from any transaction.
  • Rentra does not verify users, inspect items, or guarantee authenticity, safety, or legality.

7. Disputes Between Users

Disputes must first be addressed directly between users. Rentra may, at its sole discretion, assist or intervene but is not obligated to do so.

8. Account Suspension & Termination

We may suspend, restrict, or terminate accounts that:

  • Violate these terms
  • Post prohibited content
  • Engage in fraud or abuse
  • Compromise safety or user experience

Such action may occur without prior notice or liability.

9. Limitation of Liability

  • Rentra is not liable for indirect, incidental, special, punitive, or consequential damages.
  • Rentra disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

10. Indemnification

You agree to defend, indemnify, and hold Rentra harmless from claims, losses, damages, liabilities, and expenses arising from:

  • Your use of the platform
  • Your breach of this Agreement
  • Your interactions or transactions with other users

11. License to Use Content

By submitting content (listings, images, messages), you grant Rentra a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content to operate and promote the platform.

12. Privacy

Your use is also governed by our Privacy Policy. By using Rentra, you consent to the data practices described there.

13. Intellectual Property

Platform IP (excluding user content) remains the property of Rentra. You may not copy, distribute, or modify platform assets without written permission.

14. Modifications to This Agreement

We may update this Agreement at any time. Significant changes will be communicated. Continued use after updates constitutes acceptance of the revised terms.

15. Governing Law

This Agreement is governed by the laws of Victoria, Australia. Disputes are subject to the exclusive jurisdiction of Victoria’s courts.

16. Contact Us

📧 Email: support@rentraapp.com
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