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Safety Tips

🛡️ Safety Tips

Your safety is our priority. We’ve built features and community practices to make rentals safer for everyone.

💬 Use In-App Communication Only

Keep all messages within the Rentra platform so a secure record exists if anything needs review.

💳 Pay Securely Through Rentra

Never send money directly to another user. Our payment system protects both renters and owners.

📍 Meet in Safe, Public Locations

Choose well-lit, public areas or mutually agreed safe zones for in-person exchanges.

🔍 Verify Item Condition

Inspect items before use to ensure they match the listing description and are in safe condition. Take photos before and after if needed.

🚩 Report Concerns Immediately

If something doesn’t feel right or violates policies, report it in-app. We take every concern seriously.

🔔 Enable Notifications

Stay updated on bookings, verifications, and user interactions by keeping notifications enabled.

Following these tips helps create a respectful, responsible community for everyone involved in a rental.