💬 Use In-App Communication Only
Keep all messages within the Rentra platform so a secure record exists if anything needs review.
Your safety is our priority. We’ve built features and community practices to make rentals safer for everyone.
Keep all messages within the Rentra platform so a secure record exists if anything needs review.
Never send money directly to another user. Our payment system protects both renters and owners.
Choose well-lit, public areas or mutually agreed safe zones for in-person exchanges.
Inspect items before use to ensure they match the listing description and are in safe condition. Take photos before and after if needed.
If something doesn’t feel right or violates policies, report it in-app. We take every concern seriously.
Stay updated on bookings, verifications, and user interactions by keeping notifications enabled.
Following these tips helps create a respectful, responsible community for everyone involved in a rental.